I recently received an order shipped to me directly from OutlandUSA.com in Nashville,TN. It was a pair of shoes, and it was packed very well and arrived exactly when expected and hoped for. Keep up the good work! Mary Hagy
Stop shipping USPS. THEY SUCK !! stupid Amazon forces usps shipping which does not deliver to my address you pay the return shipping handling and accept risk for damage loss and theft snd still have to refund my money. Pretty stupid people shooting your own foot eith your own gun DUMMY. FLANAGAN. 863-517-0313
Looked at all the reviews but still decided to give them a try anyways and disappointed like all the other customers. Had to call because I received an order refund without a reason. Once I called, they claimed the item wasn’t in stock anymore but even posted it back on their site and Amazon which was at a higher price. Claimed it’s an error but seems very fishy almost like they changed their mind on the price and just said it was out of stock so they can sell it higher. Trust the reviews and just buy elsewhere.
Had good pictures and the style of Stetson I was thinking about easy ordering and arrived when predicted plus free shipping…happy camper here
Highly recommended Outland USA. Called CS 4 times, not only they picked up my calls immediately but also answered all of my questions. They are very nice, professional and helpful. I read their negative reviews, most did not make much senses to me. So I decided to give a try & ordered a Canada Goose jacket. I ordered it at lunch time, received the email with FedEx tracking number 5pm same day. I am very pleased with their efficacy. I got the jacket in 4 days, 2 days were weekend. The jacket is authentic with the original tag. Outland USA sells authentic, high end products with 15% off for the first time customers. Any wiser people should give it a try. Outland USA will work with you until you are happy, you can exchange or return the item easily if it does not work out. This is my 1st time buying products from this website, I will check with Outland USA 1st before I buy from others from now on. Thank you so much Outland USA for your professionalism and saving me $$!
My product shipped very promptly, was delivered before I expected it to get here, and was exactly what I ordered. I was hesitant to order due to poor reviews on here, but everything was great! Would order from them again for sure.
Hi! I create order without creating account in your store After filling in all fields (credit card, address) i click “place your order” and nothing happens. All my steps i do from mobile phone iPhone I check all fields again and press “place your order” again I don’t receive any confirmation messages on my e-mail! Then i check my money in credit card and see two same paid to you store How can this do??? I need to cancel my second order! Then I create account with same e-mail, from what I create orders Then I don’t see my orders in my account ink.dude(at)mail.ru
Last Sunday I ordered a pair of Filson gloves that were the right size and color and that were discounted on OutlandUSA. I delayed in ordering the gloves for at least two weeks due to the negative reviews on this and one other website. But on another marketplace site (very big site that starts with an A) where OutlandUSA has a presence, they received a 95% seller rating. So I ordered the gloves. A day later the gloves were shipped and I received a tracking number. Four days later I received them. Absolutely no drama and everything was as expected. So for that reason I will order from them again. For me, I consider great customer service to be when I don't have to contact customer service at all.
Rigtig god kundeservice og hurtig levering. Dog var der lidt problemer med betaling via hjemmesiden, da de ikke tager udenlandske kreditkort og PayPal ikke fungerede, men kunne bestille varen via Amazon USA. Herefter var der ingen problemer.
Great customer service. I bought a woolrich shirt for a gift that didn't quite fit, and they were extremely friendly and helpful durning the entire exchange process.
I ordered, well in advance for my 7 year old son. Many excuses, at the end of the day no product. I would skip this company as they are unorganized and more so leave children unfulfilled.
Non-existent customer service. I received the wrong size hat and attempted to get a replacement. They refused to even respond to my emails. I finally had to dispute the charges with PayPal and only received a partial refund. Avoid these people at all costs.