Richard Kenyon

Trustpilot

Staff was excellent and very helpful but range equipment needs repairs and the AC needs repair

Staff was excellent and very helpful. I have been shooting here for a year or more usually on weekends. Finally decided to join as a member, which the staff at the range desk processed easily for me. I come here to shoot enough to make the membership worthwhile. My only complaint is that the lanes on this range on which you can shoot an AR platform are broken and have been out of service for several months. Now also about half of the other lanes are not working properly. an investment needs to be made to fix the equipment and reopen the AR lanes, especially since the nearest competition for AR shooting is the Richmond WR which recently had a fire and shut down indefinately. Also today, the A/C in the range was not working properly and it was like a sauna. Staff is excellent, but you have to invest in upgrading/fixing the range equipment otherwise you are losing an opportunity to keep happy many satisfied customers.

Jamin

Trustpilot

The cashier was very rude and mumbled

The cashier was very rude and mumbled. You could tell she didn't want to be there. This was 14 April 2024 at 4:55 pm. Won't return to this store.

Blake

Trustpilot

They list FFL dealers that are not…

They list FFL dealers that are not active nor do they care about your item being transferred. I have called twice about where my item is, and the second time the lady was so rude to me over the phone she hung up on me when I said Ill call back another time and speak to someone without an attitude. She hung up. So now I have to wait for my item to go all the way back to South Carolina from Michigan to let Palmetto give me my refund through Sezzle. A complete scam from the beginning. FFL dealer of theirs that is local to me is a complete liar as well... saying UPS never attempted deliver until the 3rd attempt. Theyre just all liars and easier to not deal with them and avoid them outright. Terrible terrible experience.

M. Chapman

Trustpilot

Ordered a full case of 9mm ammo which…

Ordered a full case of 9mm ammo which should have been 20 boxes with 50 rounds in each smaller box. Case sized box arrived but was very light and rattled very loudly when shaken. Found only 7 smaller boxes inside, 2 of which had broken open and spilled everywhere. There was no packing material or the usual PSA sticker in the box either. Box did not look beat up or retaped so i asdume it left PSA this way. 150 dollars worth of lost product!

Bart David Seals

Trustpilot

My latest purchase from PSA was pretty quick and easy.

My latest purchase from PSA was pretty much like all the others over the past years. The order was received in just a few days. The price I paid was a bargain. The gun I bought was a quality firearm that was shipped with no problems. Really, I've never had a problem with anything that I've purchased from PSA.

Robert

Trustpilot

Great prices, good instore service, poor shipping...

You folks have great prices on items. I get very good help from the sales people at the Lake Norman store, never a problem here. My only real problem with this purchase is the delivery time. You used to get items delivered in a very timely, like a week, manner. Tis gun took over two weeks just to ship and another week to be ready for pickup. Not a great track record.

Al Petrasek

Trustpilot

Great rifle at a very good price.

Placed an order for a PA10. Arrived on time and in great shape. Looks to be a shooter. First group was about 1.3 MOA with cheap ammo. Workmanship on the rifle is excellent. Out of the box it is 8.8 pounds w/o the mag. I am hard pressed to figure out what you get for another $1000 to $3000!

Rick I Be Teggin'

Trustpilot

Affordable prices!

This is my go to place for just about everything now. I love the weekly ads and the variety of deals they have. I have been a frequent customer and have had no issues with Palmetto. They are prompt on the shipping and have great communication with the customer. Thank you!

Derrick D

Trustpilot

Lost a long time customer

Yesterday I went to PSA in Greenville to purchase a firearm. Upon finding the one I wanted and about to make the purchase. I handed to Clark My license and my CWP license. He looked at my license and said ooh I don't know if I'll be able to sell you a firearm today I will have to ask my manager. I asked why he said your laminate on your license is damaged. The piece of laminate he was describing was very small not even worth mentioning I asked are you serious he said yes he said let me ask my manager if he wants to make this sale it's up to him. He returned and said his manager did not want to make the sale because of my license. Also stated that ATF had been given them problems about people ID cards that's why they can't accept any that has any type of damage. I'm not a first time customer I've shopped there and purchased many firearms before but today they lost a customer

George Gerlach

Trustpilot

Great price and easy to order

Great price and easy to order

Big J

Trustpilot

PSA is EXCELLENT quality at a GREAT PRICE!!!

I have purchased several firearms and accessories from PSA over the last couple of years! The latest being a full size dagger, all black with a chameleon threaded barrel! To say that I love all of the guns and other items I've purchased is a great understatement! The quality is second to none, customer service is excellent (you don't get the runaround with the automated stuff). I'm amazed that you get such a great product at an even greater price point! Their quality vs. price is unmatched! I'm a forever fan and customer of PSA! I trust my life to their guns and products! My edc is my dagger.....hands down the best pistol I've ever owned, and I own several different "higher priced" brands! PSA, thank you for focusing on your customers and not just on profit! Your fan base is growing substantially!

Seth Hooppell

Trustpilot

A PAIN IN THE ASS

I had 2 orders with this company one for a IWI ZIon M81 woodland which arrived with a blemish. The other order was a PSA lower and it did not have the fire control spring installed. When I talked with Wanda Marie from customer service she said, "We are just human." Also this company sued Ikon weapons in 2022 and after they took all the possession stole my Savior weapons' case which I still have not been able to recover with from Palmetto State Armory.

Danny Reichardt

Trustpilot

I love PSA !!!

I love PSA !!!! I only wish they could do online background checks so I wouldn't even have to go to a dealer to pick up serialized gun parts .... They have great products at AWESOME prices !!!! I always recommend Palmetto State Armory to all my fellow gun enthusiast and I believe I always will...👍🏻👍🏻 And ⭐⭐⭐⭐⭐

Matt

Trustpilot

It wasn't what I needed but I'll use it…

It wasn't what I needed but I'll use it in another project.

Damion Badillo

Trustpilot

Great prices and great made upper and…

Great prices and great made upper and lower ar15 parts. Have not had any issues. PSA dagger awesome little gun for the price.

Justin B.

Trustpilot

Fast shipping times.

Fast shipping times. Quality products.

Steven Holbrook

Trustpilot

Great service

Great service, good prices and quick delivery

Randy Truelll

Trustpilot

Everything you need at PSA

I have purchased AR'S , pistols , mags , bags and ammo from PSA . Could not be happier with them all . Great selections on every and level of firearms. Easy purchase and pick up in store or online . Truly easy ! What more can I say ... Love PSA !!

Kev A

Trustpilot

Great value

Item was as described, of high quality, and was a great value.

Todd Noel

Trustpilot

The product arrived on time

The product arrived on time, packaged well and in good condition. Good communication through email. Great price!