Elizabeth McANINCH

Trustpilot

Great service!

The booking experience was made simple with the help from Ashley. I initially tried to book direct with the hotel, but was told they didn’t have anything for my dates. I decided to try PetsPyjamas and Ashley sent me a quote for the same dates at the same hotel, and when I added another night she quickly sorted it out and sent another quote within minutes. We haven’t had our Paws Break yet, but hopefully it will be as good as the service from Ashley at PetsPyjamas!

A Devon resident

Trustpilot

Thank you Ashley

Found booking hotel very easy and Ashley was very quick getting back to me and keeping me informed Got an exclusive offer which was great

Helen Baker

Trustpilot

Very helpful and answered my query…

Very helpful and answered my query quickly

DUNCAN

Trustpilot

Unforeseen cancellation and refund

I previously booked summer 2023 and couldn't fault the accommodation at the Kings Head Inn so booked again for Easter 2024 - unfortunately my partner was admitted to hospital some weeks prior and was unable to travel so I gave plenty of notice to cancel and was informed I would receive a refund within 28 days. I still haven't received my money back and keep getting fobbed off with 'I will chase our accounts team' - it's now 7 weeks since I gave cancellation notice, my partner is still in hospital and I could really do with MY MONEY BACK ...

Mrs Dunne

Trustpilot

Ashley was very prompt in sorting…

Ashley was very prompt in sorting things out and patient even when I was altering dates

Lisa MacDonald

Trustpilot

Great service

Really good and prompt service from Zahraa and Lucy. Highly recommend.

Diane Oldfield

Trustpilot

Thank you Zahraa

Thank you Zahraa for sorting out a replacement holiday for me, my husband and our golden retriever when the one we had chosen was fully booked. Just hope it’s as good as it looks

Joy Webber

Trustpilot

Dedication to what we needed /

We rang Pets Pyjamas, after a long break due to Covid, hoping they could help with accommodation for us and post-op labrador. It was so simply done, everything we needed, and I cannot recommend Donna too highly for her professional service. Thank you.

Lisa Lee-Gray

Trustpilot

Great customer service, Joanne

Joanne was so helpful and her service was very fast and efficient.I can’t thank her enough. I would highly recommend pets in Pyjamas for a holiday. Great Value for money.

alex Wearne

Trustpilot

Very easy booking service

Very easy booking service. Super efficient. Looking forward to our holiday now.

sandra murphy

Trustpilot

Zahraa was very helpful and quick with…

Zahraa was very helpful and quick with quote while browsing

Christine Mardle

Trustpilot

So happy with the help with booking…

So happy with the help with booking with PetsPyjamers, didn't know how to follow the link to pay and the lady was so patient when explaining!! Love being able to talk to a human being, not everyone is computer or phone savvy. Thank you. ❤

Ian Bethwaite

Trustpilot

Good reliable service as always

Website & Joanne as previously made the research and then the subsequent booking process very easy

Shelly Brett

Trustpilot

Doggy Holiday

Joanne helped us make the perfect booking for our wedding anniversary with our dog Blake, looking forward to our break in the Cotswolds!

Matt

Trustpilot

Joanne has really given great service…

Joanne has really given great service by helping so much. I had a query last night and a reply first thing this morning. I wanted a particular room and the hotel was contacted, quote amended and replied in no time at all! Thanks so much!

Tracey Camelia-Brice

Trustpilot

Excellent service and choice from Pets Pajamas

Dealing with Pets Pajamas made my booking experience easy and most enjoyable . The lovely staff who dealt with my enquiry were very helpful and put themselves out to accommodate my needs in respect of my booking. I spoke with Joanne and Ashley on two separate occasions and they both offered me a warm and welcoming service and I should like to thank them both for their kind services.

WendySalmon

Trustpilot

Helpful staff

Good choice of venue. Helpful staff at Pets Pyjamas namely Joanne, that very quickly answered a text message when I was having difficulty ensuring my payment went through

Consumer

Trustpilot

Joanne was very helpful and answered my…

Joanne was very helpful and answered my numerous questions very quickly. We are looking forward to our stay next month

Customer

Trustpilot

Excellent and effective service booking…

Excellent and effective service booking a dog friendly venue for my family gathering to celebrate my 70th birthday next March. I would highly recommend the company in general and Zahraa in particular :))

William Moore

Trustpilot

Zahraa dealt with my query in a very…

Zahraa dealt with my query in a very courteous way and followed up with an efficient and pleasant response to that query having contacted the hotel on my behalf. I was most impressed.