Always fun to buy beautiful lingerie at playful promises
Awesome sizing, quality and speedy delivery
It says my order was dispatched May 10th but I haven't seen or heard anything since. The shop tracking has no details either. I thought I was quoted to receive it last Tuesday but there's been no sign of it yet.
I bought the Betty Page Bullet Bra. Perfect fit, it looks gorgeous. Excellent service, fast delivery.
I have been using playfulpromise for over a year and have a ridiculous amount of there stuff. Underwear, bikinis and pjs. I paid for 1 year delivery so I could just get what I need as and when and has been worth it. Well it has but I keep going back for different things. I bought some underwear from a company I found online which looked lovely and when it came it was the worst thing ever. So now I am sticking with what I know. I always recommend this site to my bigger busted friends and Generally as it's good quality not just photos well.
Placed an order on the 2nd May, received an email on the 7th May today the item was out of stock and my order was cancelled and refund will be with me in 2-3 days. I chased up the refund on 15th May as my order was still showing as active and I’d had not cancelled order notification. I was then told “ Your refund takes 8-10 business days to reach your account so this is in process and you will receive an email confirmation for this very soon.” All emails are signed by the same person too which is extremely strange to have been told the order was already cancelled and the refund was processed! I chased again yesterday to get an update and only today 16th May has my order been cancelled. I find the whole process of dealing with customer service frustrating. I shouldn’t have to chase up a refund for an item being out of stock. It should be an automatic cancel and refund!
Beautifully made great fit and gorgeous
90% of what I ordered is out of stock very disappointed but what does looks great
I love the quality of their products but in the last 2 years it’s been incredibly hard to get items in my size. They stock my size (20G) but they sell out so quick and not much options available either. So many black sets, other colours will be appreciated. Also the most annoying thing is that when you search up your size, even if the item is sold out, it will still show the item. So now you’re clicking endlessly on items and then see it’s not available in your size. If the item is sold in your size it shouldn’t show because how many times have I clicked notify me when the item is restocked. Till this day none of the items have been restocked.
It looks great but one of the suspender buckles became detached on use.
Lovely product, good value for money and arrived quickly and discreetly!
Good service and delivery - but wish you stocked more bras in size 38B - my wife has now got two but has not been able to find another due to her size ops
Fantastic quality, I’ll be back for more. Love it.
The bras are fantastic!. Fit perfectly and well made. Very pretty also. Came quickly and website easy to use!
This company really put the customer first. Items are thoughtful,packaging is great, delivery is reliable.
Fit guide seemed too vague to work across all site products but I used it and the bra did fit. Seems high quality and like it will last, very cute.
Came fast and high quality
Great experience from order receipt to dispatch.. Good communication on order. True sizing everything fits perfectly. Will buy from here again 🌟🌟🌟🌟🌟
Easy website to use. Fast delivery and quality products.
Beautiful lingerie good quality. Caters for all sizes what's not to like