Mariclare Richards
Very professional and polite
Very professional and polite. Chris was knowledgeable, completed work effectively and efficiently and we are very happy with the service.
Very professional and polite. Chris was knowledgeable, completed work effectively and efficiently and we are very happy with the service.
Great live chat at the weekend with Lee A. Quickly helped me with my issue. The only thing I’d say that could be better is to have the info I had registered about my products available. But great nonetheless.
Quick chat online with Lee, identified problem, gave alternative solutions, arranged engineer visit, job done. Easy to use chat format and quick answers
Excellent and efficient service from start to finish. Would highly recommend!
Dan Carnevale delivered superb customer service today. Quickly identified the leak on our Quooker tap, repaired and serviced the unit. Dan showed his knowledge, experience and expertise. He was also very personable and a pleasure to have in our home. Quooker are very lucky to have Dan on their team. Great products and great people.
We’ve had a Quooker tap for a number of years now and we will remain loyal to them because of the great service from Matt J who had serviced our old tap and then installed and serviced our new tap when we moved. The continuity that we have enjoyed because of him really does ensure that we trust the Quooker brand and would always recommend to others. He really is a great advocate for the business
We recently had our quooker tap serviced by Bradley Jones, he was extremely efficient and thorough with his work. He arrived exactly on time and did a great job. Thanks Bradley!
Lee was very helpful and brought forward a service appointment due to a fault developing since the service had been booked.
Danny Mc did a great job removing our old tap and installing the new Quooker
Matt Lineker was very informative and helpful when he came out to sort an issue with my quooker tap. Finished the job quickly and explained everything thoroughly. Quooker arranged a site visit for the day after I rang up so I’m very happy with how quickly the issue was resolved. Thanks
Matt came round to repair a faulty thermostat on our tap. Great communication up front and lovely to deal with, and had everything fixed and working again quickly. Great ambassador for Quooker.
My Quooker tap is my favourite appliance in my home and having had one for 7 years I wouldn’t be without it. The service engineer George H was excellent. He called me to let me know he was 20 minutes away and arrived on time. He was extremely polite and carried out the work with no issues. The whole team couldn’t be more helpful. Sarah
Simon couldn’t have been more helpful today. Prompt and friendly service and was extremely helpful whenever I asked any questions about the Quooker. Highly recommended.
Quick, professional and courteous. I had to submit a online support request for a recent filter change on a nearly ten year old product, then called the support line to follow up and Elen McEwan answered after two rings, with a can-do and professional attitude. A very pleasant experience. Thanks you Elen and Quooker!
Combi tank and Fusion tap installed today by Quooker engineer Simon Partridge. Simon was very polite and tidy and took the time to explain how everything worked and answer my questions. I’m delighted with my new tap. Thank you.
This is now the 2nd time Matt has serviced our Quooker. Excellent service
We needed help to sort out a problem with our Quooker tap. We got excellent support and customer service from Megan Wilkes who helped us work through the problem and then arranged an engineer to visit to trace the fault. Throughout we were very well looked after by her and Quooker as a company, many thanks
Fabulous people to deal with.
I've long since wanted a Quooker tap and delighted to now have one. The benefits are many and it's wonderful to have instant boiling hot water - less wastage of water and a saving on energy costs too. I can't recommend this product highly enough.
A great experience from start to finish. We chose the brushed stainless PRO 3 Flex. The fitter was brilliant and did a great job. Really pleased with it, the only downside we have noticed so far is the pull out hose is a lot shorter than our previous tap. We would still recommend this tap.