Big Nige

Trustpilot

Another top Richer Sounds purchase!

Having made many purchases from Richer Sounds over many years (mainly in store), I trust them in every way and have confidence should there be an issue. It's a bonus they are also the least expensive for most items and have free delivery (one big competitor wants £45 delivery). I was about to order my latest 75" TV online, but decided to phone their telephone sales to clarify a couple of things. Very friendly and helpful chap, and ended up with an even better deal, meaning I essentially got next day delivery for free. No need to hard sell an extended guarantee (like some companies), as it's always included for free. Delivered early next morning, so had all day to set the TV up and try all the features. Great item, great price, great delivery.

Laurence

Trustpilot

Great deal on a fantastic bit of kit

Great deal on a fantastic bit of kit. Delivery was quick and all as expected. Great products and service.

Jasmin

Trustpilot

Really helpful on the phone when I…

Really helpful on the phone when I called to ask if a particular projector would be good for my needs. Had a useful conversation and decided to go ahead. All good, and they even let me in to collect when the shop was actually closed! (I hadn’t realized they only open in the afternoon)

John Kelly

Trustpilot

Very esey transaction would use again

Very esey transaction would use again

Omar Majid

Trustpilot

Richer Sounds has consistently exceeded…

Richer Sounds has consistently exceeded my expectations with their outstanding service and quality products. The staff are knowledgeable, friendly, and always willing to go the extra mile to ensure customer satisfaction. Whether it's purchasing a new audio system or seeking advice on the latest technology, Richer Sounds delivers with expertise and professionalism. Their commitment to providing great value and unbeatable customer service has made them my go-to destination for all things audio. I highly recommend Richer Sounds to anyone looking for a top-notch shopping experience.

Consumer

Trustpilot

'Older person' given superb service

I am an 'older person' with little technological expertise so it was refreshing to be served without feeling patronised (I have used this branch in the past, so no surprise). My request was relatively simple but I was given an excellent demonstration by Filip, who patiently answered all my initial queries. Delivery was included in the price. When I asked for advice on installation of the equipment, Filip offered to set it up in my home...which he did, at no extra cost. What can I say? Excellent product and superb customer service. The company well deserves the accolades it gets.

Andy Fowles

Trustpilot

Yamaha amplifier with wharfdale speakers

You guys were very helpful with the choice of amp Good friendly service I have purchased some speakers some time ago from your shop and with this new amp they sound really good Thanks

Peter from Norwich

Trustpilot

Superb after sales care.

Superb after sales care. Brought back a record player to test and it turned out to be my amplifier. They very extremely helpful.

jedimarshal

Trustpilot

Appreciated gift

Bought as a wedding present for my son based on reviews. Swift delivery arriving early on a Sunday. Message back from son and wife is it's really good and enhances both tv and game playing.

J Phillips.

Trustpilot

Great company

Great company, very knowledgeable and helpful staff. Have always used Richer Sounds and would not go anywhere else.

Phil Gardner

Trustpilot

Excellent service

Excellent service

Duncan

Trustpilot

EXCELLENT SERVICE

Excellent advice and service, very helpful indeed, no hard sell, good to deal with.

frank in Salford

Trustpilot

Frame 43" white for Samsung frame tv

I'm based in Manchester, but contacted the store in Edinburgh. The salesman was really helpful, so ordered my item, cheaper than anywhere else I could find. I got free delivery and it was delivered the next day, which was a great surprise but appreciate. Another satisfied returning customer keep up the good service TeamRS

JON MCHUGH

Trustpilot

Knowledgeable and hassle free approach…

Knowledgeable and hassle free approach from the staff which gave me a lot of confidence in the company. This was followed by a great delivery service on time. Very pleased with the whole experience and would recommend to others.

Andrew Pimlott

Trustpilot

Really customer focused

Really customer focused. Couldn’t do enough for me. Will be back.

Linda

Trustpilot

Alway first class service and expert…

Alway first class service and expert advice.

P A

Trustpilot

richer sounds Romford always great.

I've always bought from richer sounds, they professional and always go that extra mile to make you happy if they can. I never shop anywhere else when buying hi-fi home cinema, oleds etc always go to them. There friendless and expertise is crucial and they have never let me down. I can not recommend them enough if you always want professionalism.

ohdannyboy c

Trustpilot

Had a great afternoon in the demo room choosing a hifi amp.

Had a great afternoon in the demo room trying several hifi amps. Oscar was very helpful, ordering in some models that i wanted to hear, and suggesting others to try. He suggested taking my speakers along to make sure the amo would be a good natch. As it was going to be a major purchase, they let me take all the time i needed to choose something that was right for me.

Michael Morris

Trustpilot

Excellent service over the phone

Excellent service over the phone. The person/people I spoke to were very knowledgeable and helpful. And when there was a problem with what I'd bought (a good CD player), it was replaced immediately without question, and the replacement arrived the next day.

Mr Kristen Thor Brown

Trustpilot

Great service Brighton shop .Thank you

Fantastic service start to finish ! Nice and friendly helpful. Thank you ,so happy with my TV.