TIM O'KENNEDY

Trustpilot

As always, Richer Sounds doing the business for me….

I needed to replace an ageing AVR, and was minded to upgrade the subwoofer at the same time. The highly-informed and personable Stephen assessed what I already had, and suggested a bigger upgrade to the AVR but no change to subwoofer. I wound up with a Sony TA-AN1000 and boy, what a difference that made. As ever, the product was keenly priced and delivered very rapidly. Great telephone support for installation too. I must have recommended Richer Sounds twenty times over the years: just great. Emma, too!

Mags Ann

Trustpilot

Great service

Great and very professional service ! The advices I've got from David and his answers for all my questions - were amazing. That's something what's unusual nowadays. I was treated with high respect and I'm gonna to recommend Richer Sounds to everyone !

CH

Trustpilot

5star customer experience

Ordered a TV from the UK to Dublin, Ireland. Excellent info over delivery over phone. Emma and Michael made sure the TV was delivered on time and rang multiple times to ensure prompt service. Will go with RicherSounds over poor service in currys and harveynorman from now on.

p

Trustpilot

Proper 5* experience

Proper 5* experience. I shot them an email query which was answered next business day with the info in needed. I ordered the product and it was on my doorstep with 24hrs.

Liam van der Spek

Trustpilot

Friendly & Helpful

Fast delivery, very friendly helpful customer service.

Andrea

Trustpilot

Great experience with Richer Sounds

Great experience with Richer Sounds! Found a very competitive deal on a LG OLED TV, delivery was pretty quick (considering a bank holiday in between) and Emma kept me updated throughout the entire process. Recommended!

Ken Ceekay

Trustpilot

Great customer service and fast, free delivery

I asked for an update on a recent order and received an update within a few hours. The order actually arrived a day earlier than estimated and I got a further email asking me to confirm the delivery of the item. First class customer service as always!

Norman Mccann

Trustpilot

Always the best service!

Always the best service!

martin

Trustpilot

Fast delivery and cheaper

Fast, efficient service, free delivery to Dublin and lower cost than physical shops in the Republic.

David Black

Trustpilot

Only a firm like this would advise me…

Only a firm like this would advise me of a cheaper option to purchase for my needs. This is why i have shopped with them for years.

Eoghain O'Keeffe

Trustpilot

Stellar service

From the moment I bought my audio equipment (Denon AVR and Q acoustics 5.1 speakers), I found Richer Sounds to be a fantastic company to deal with. Stephen spent over an hour on a video call with me, going through the settings on the system and provided continuous support. When I had a fault with the subwoofer, they had it collected (arranged by Jessica), sent to the manufacturer and fully repaired. Their customer service is second to none. Thank you, Stephen and Jessica!

Des Ruddy

Trustpilot

Amazing,

Amazing, Requested information by email on a Sunday and had a full and very helpful reply within three hours, WOW!!!!!

Francis Whitney

Trustpilot

A Very Helpful team at the Belfast…

A Very Helpful team at the Belfast Store , Would Highly recommend Richer Sounds Best Gear and Best Prices

Rev U

Trustpilot

Such an impressive company

So many TVs. I looked in every possible shop/website. Seriously, I did! I ended up going with richersounds because they were simply the only company that, not only had a great selection at competitive prices, but responded to emails with information in a personable & timely manner. It was so refreshing and helpful in this age of just ‘click and buy’. Ended up with a great 55” QN90B, with a great guarantee, and a feeling I’d made a purchase I wouldn’t regret. Thanks to David & Steve. I wouldn’t and couldn’t recommend anywhere else. Incidentally, none of these reviews are solicited post-purchase. All are made voluntarily. That’s how good they are.

David Gregg

Trustpilot

One of the very best

One of the very best companies to deal with. Great value, proper backup, decent human beings!

joseph gilbert

Trustpilot

Brilliant company

Brilliant company. I ordered a speaker yesterday and received it this morning at 9.00am. I had previously ordered it directly from the manufacturer and waited over two weeks and it was a no show. Richer sounds also had it the same price! Great if you are ordering from the Republic as no extra VAT added. I’m going to use these guys for all audio/ visual tech in future. Cheers

Fcuk Off

Trustpilot

Bought a samsung qe80b 55 Neo Qled from…

Bought a samsung qe80b 55 Neo Qled from the Belfast branch of Richer sounds. David dealt with my purchase . I couldn't be more happier if you paid me the cost of my new Samsung qe80b its that NICE & GOOD. I had read reviews about BLOOMING and the lack of sound from this particular TV, but after watching it and giving it a push through all my channels both via the Internet and through my Humax digital box I haven't had any problems , the sound is excellent without a soundbar via the 6 inbuilt speakers on the tv and as for blooming , I've not had this problem , the money I spent for this tv was well spent and the pictures are fantastic with the exception of the old non digital formats which is to be expected . Blacks are really black also on this tv and the speed of switching it on and off is faster than blinking . The Samsung free channels etc are starting to make my Humax Foxsat box redundant. Anyway anyone considering buying this tv you won't be disappointed, I'm very impressed with what I've put it through and would highly recommend the entire tv and what it does via picture and sound. Once again thank you David for dealing with my purchase and also a big thank you to Emma for dealing with the delivery of my purchase . Have a wonderful new year guys throughout 2024 PS . I would also like to say Thank you to Tom Griffiths from the Richer sounds branch online in regards to my previous query I had posted here SINCE DELETED by myself once I had my phone call with him way back on the 23/11/23 You took the time to explain about the Franchise and then it became much clearer once we had our conversation. Thank you

Bryan Molloy

Trustpilot

Exceptional service and quality

I ordered a pair of discounted ex-display speakers and was honestly amazed at the care and attention paid to repackaging such an item. I doubt I could have spotted the difference between them and a pair fresh from the factory! The level of communication, speed of delivery, range and price of products were also all top class in my experience. After trawling through various other company sites that carry bits and pieces of what I was looking for at varying levels of value, Richer Sounds was a delight to come across. A genuine one stop shop for all your audio needs!

MAURICE JOHNSON

Trustpilot

EXTRAORDINARLY HELPFUL STAFF IN THE…

EXTRAORDINARLY HELPFUL STAFF IN THE SERVICE DEPT. JUST HOURS BACK AT WORK ON 27 DECEMBER AND FOUND TIME TO REPLY TO ME BY RETURN OF EMAIL. THANK YOU JESS.

Andrea Ragusa

Trustpilot

This guys are amazing

This guys are amazing, I both a CD player at around 1 o’clock, Friday before Christmas and was delivered in Dublin same day at 4 o’clock. The all experience from the call inquiring about the product to the delivery was super. Well done