Roy
All good
All good. Had problem with the loft on 6 iron but it was credited so thank you. I guess a final check before packing would have picked this anomaly up.
All good. Had problem with the loft on 6 iron but it was credited so thank you. I guess a final check before packing would have picked this anomaly up.
I ordered 8 used clubs. 6 of the 8 arrived with grips hanging off the end of the clubs shaft. They asked me to go to a local shop to receive a quote to fix them and get reimbursement. They then redacted that offer after I spent my own time and money to help them fix their problem. These clubs were ordered in the condition category described as "All of the wear is purely cosmetic, and will not in any way affect the performance of the club." So, after they screwed up the clubs and I went out of my way help them, they want them returned.
Dislike the 3 wood grip much to large for my hand requesting refund on that item
The 3 Wood I bought has a "rattle" in the hosel or club head. Seems as though it has a flaw or not made right. What can be done to fix this? All the other items are fine Scott
fast delivery.ahead of schedule
Had the golf cart I wanted and it shipped our right away!!
Easy to navigate. I found what I was looking to purchase. Fast shipping.
Thanks for the great product in a fast delivery
Customer service was great. I got the club, Mizuno 5 wood, that I wanted. I had it extended and regripped by local shop because of error on your website.
Very disappointed with the change in the golf ball buy back program.
Received a used set of TaylorMade M4 Irons on 2-15-24. They were were listed a set of M4 21 irons. They had the the shaft listed as a Aldila Relax 55. That is a M2 shaft. The correct shaft is a Atamos - Fujikura. I called the next day to return them and was told I could not return them to get my money back but could return them for in store credit and I had to pay the shipping. They said it was my fault because I didn't do my homework. They claimed that there were 100's of club/shaft combinations. The customer service manager was rude and basically hung up on me. Have had much better service at Global. They are fair and sell what they advertise without having to check on them as to what they are selling.
Great deal on the Wilson Staff utility iron I bought, wish I knew about this place sooner! I chose the longest shipping option to get free shipping expecting it to show up weeks later, but it was at my door in 4-5 days. I also bought two polos and a phone mount for my cart, and they were all good quality. Great place to bargain hunt for golf gear.
I have ordered from Rock Bottom Golf in the past and will make purchases in the future. Great experience. Easy to place an order and items arrive on time and in excellent condition.
Great price on cart bag and swift affordable shipping purchased using affirm.
Good product, price and service.
Thanks for a great bag at a great price.
Fast delivery!
I placed an order for a high-priced item on your website, for a Christmas gift for my husband. A coupon code was offered on your home page. I verified that my item was not excluded from the coupon, but the coupon would not apply. I ordered the item anyway, since it was close to Christmas and this was the item my husband indicated he really wanted. I requested that an agent respond to me about the failed coupon code, asking for either a response or a credit to my payment for the discount according the the coupon. All I got was crickets. Crickets and a truckload of e-mail solicitations and ads that I got so inundated with, I finally had to unsubscribe. Then, the ads started coming from a different e-mail ID. I'll have to keep trying to get rid of you guys. While my husband is pleased with his gift, I feel I purchased it under the guise of a "bait and switch" scam. Therefore, I will shop elsewhere for him, even if I have to pay more. Because it's more about working with a reputable company than about cost.
Quality Product that arrived on time
Ordered 2 clubs. One was broken from shipping.