Never will shop again here bought two tops returned them the very next day with labels on receipt the clothes I was refused a refund all I was offered was a card to put the money on or buy something. The clothes I got a 16 it was more like a 14 thats why I took the clothes back. Staff need customer service training very rude never again ill shop at select clothing ; the shop doesn't even deserve that one star
Amazing items very good value
Out of date styles served by our of date staff. Our local branch is a sorry affair with posters advertising events which took place months earlier, mannequins with sellotaped hands and a general air of sadness and desperation writ large in the eyes of the sales staff. I don't know if this is a deliberate brand look , if all Select branches are white which ironically makes them look grubby, but the cheap and cheerful aesthetic screams slave labour and going out of business. Apart from this, there is no such thing as a casual wander, you are immediately approached by staff who watch you around the shop making you feel uncomfortable,guilty for not buying anything and s potential thief.
Awful. One of the only shops that does 14days exchange.
I've been an occasional online buyer from Select Fashion over many years and, until now, haven't had any problems. Unfortunately, after my latest experience I will never purchase anything from them again. I ordered a bag which was reduced to £2.99 and, along with postage costs of £3.99 my bill came to £6.98. I received an email today advising me that a refund of £2.99 has been arranged. No explanation or reason given. I replied asking for the £3.99 postage costs to be refunded also. Their next email stated they had now arranged a £3.99 refund but didn't confirm that the goods refund of £2.99 was still being processed. I asked for confirmation that a full refund would be arranged. I'm still waiting for their reply! This pitiful level of customer service is inexcusable.
Don't order from here nightmare to return items and at own cost for recorded delivery. Quality of item poor and oversized! Not good don't waist your time or money!
Nothing worse than picking few outfit for holiday and having someone straighten and sort where you touched as if you done crime touching anything.We still got told not to try cloths only one.You need customers comfortable but we didn’t get this in Rhyl .Anyway we met shop empty and we left it empty.We couldn’t buy anything because we needed to try them first.Sad really😡
Great styles of girls clothes and brilliant sales prices.
Lovely staff especially the manager who’s always polite and helpful! Loving their new spring range especially the extra 20% off
Absolutely disgusting shopping experience! I was made to feel like a thief because I couldn't connect to the in Chatham. I was then followed around the store, and my daughter was made to feel extremely uncomfortable! An assistant by the name of Donna was rude and aggressive and was told I wasn't allowed into the changing room with my daughter! even though I spent just under £100 I have made a complaint to head office and waiting on a reply. I would not even give 1 star review but don't give you the option....
Dreadful company. I hate the way you have to send the package back. When returning via Evri their address doesn't even show up. If you manually add it they may not deliver and you wasted your money paying for the postage. I will never use them again.
Absolutely love Select good range of sizes an quality just reiceved boots so pleased with them nice fit comfy such a shame so many shops have closed I have to travel now they are limited like to feel what I’m buying
Order was quick. No problems
Live Great selection of of clothes shoes and accessories
It was delivered ok but do not like the way you have to send it back
Fast delivery and good prices. Not to much packaging great if you care about the environment.
Saw this item in-store but not my size. A really helpful assistant wrote the details down & I was able to purchase on line. It's just what I was looking for. Great fit & good quality material.
My local store had sold out of my size in a dress that I liked, and the sales assistant was very helpful. Because it was a sale item she advised me to go on line . Brilliant, they had my size and it only cost 99p to be delivered to the store
Awful never again found somewhere else much cheaper and very very good quality so that's where I will shop now and not select which is pure tat market clothes 😀 🙂
I ordered a pair of boots, but when they were delivered, I noticed they had sent me two right boots instead of a pair. I contacted customer service, and they asked for photos which I’ve sent. It’s now 4 days later and they still haven’t responded. It looks as though I’m going to have to pay to return the boots (they don’t offer free returns), and I won’t get my delivery fee back either. So it’s cost me £8 to receive two right boots! Completely ridiculous that I’m out of pocket for this company’s mistake, I will never order from them again.