Agnes Irwin

Trustpilot

Hello again Agnes here Karl arrived just in time He was a knight in shining armour Helped us to take our heavy Blue Shed a trolly and my lovely lamp He really was a lovely gentleman Thank you very Kar

We were in the Show Rooms in Finglas this morning We met with the most helpful pleasant and delightful 3 ladies Orla Louise and another lady (i did not get her name Not alone were they soo but knowable also It was a really great experience We bought The Blue Shed a trolley and a lovely lamp Again Thank you ladies All the best Patrick and Agnes

Olive D.

Trustpilot

Goldilocks Shed

We ordered the Goldilocks shed from them (7.5 ft * 7.5 ft), using the eco base grid system. We installed the base ourselves and the Sheds Direct team installed the shed. The team were done and dusted within 90 mins and were very neat and left no packaging behind. Would highly recommend them. Needless to say, delighted with the shed.

Patrick Mooney

Trustpilot

Got a shed a couple of years back and…

Got a shed a couple of years back and went over to get a new door handle which broke,they gave me a replacement and would not take any payment for it,great to see there is still company’s like this in rip off lreland,many thanks

Evan

Trustpilot

I bought the 10ft by 7.5 ft cottage…

I bought the 10ft by 7.5 ft cottage shed. I did the installation myself. Excellent customer service and excellent quality shed. A couple of quibbles stop it from being full marks for me but I would use them again definitely. They delivered the wrong shed initially, but they promptly sorted it out so I was happy there. The instructions say 2.5 hours to install, their website says a day but it took me about 3 full days to set up(not including the base setup). I'd consider myself average at DIY so I don't know if I was just slow. The instructions are sometimes unclear and vague about what actually goes where and the orientation so I bolted a few bits wrong and had to re-do. Could use another couple of clarifying pictures - watch out for the support beams and door hinges! Also, my shed took off one windy night in the middle of setting it up. If using the polycarbonate base on gravel,you need to peg it down. I found that out through their chat support(which is great btw). Luckily it just ended up resting against a nearby fence. But if their website says anything about pegs I missed it! I couldn't see pegs for sale on the site either so got some somewhere else. I should've researched externally on that one. Other than that, the service was great - quick replies and good quality. Next time I'll probably just fork out the cash for them to install it though 😅 would definitely recommend however and will use them in future .

Fiona

Trustpilot

If only more places had staff like…

If only more places had staff like sheds direct…Louise and Orla are so helpful with any queries and questions!

Interested video shopper

Trustpilot

Hi just a note on a measuring fault in your videos

Hi - just a helper note that at least one of your video adverts/informational is misleading. Your add / youtube says vocally that 178 cm tall is 6 foot 1 inches. I think that you should review this and replace with one that converts correctly . 178 cm is 5 foot 10 inches. Nice sheds , considering where to put one. Thanks

Karl

Trustpilot

Well worth the visit…

We dropped in to take a look at the sheds on site. Lovely warm welcome from Louise, who was very helpful and knowledgeable about the different types, sizes,and materials. We were initially planning on just looking, but based on the fantastic help from Louise, we decided to place an order. Great customer experience, no sales pitch no pressure just great help. We can't wait to get out new shed, I will share another review when completed but so far a 5 star experience. Recommended.

Jenny

Trustpilot

Excellent service and product

The service was courteous and the order was delivered 2 days after the order was made. The delivery driver helped to store the two items in the garage until we were able to make them up. The instructions for assembling the 2 compost bins were clear and precise and we are delighted with the bins as well as the service.

Paul Mulligan

Trustpilot

EXCELLENT COMPANY GREAT WEBSITE…

EXCELLENT COMPANY GREAT WEBSITE EXPLAINING IN DETAIL ALL SHEDS AND PRICES BRILLIANT CUSTOMER SERVICE I HAD LOUISE DEAL WITH MY ORDER AND SHE HAD EXCELLENT COMMUNICATION SKILLS AND SALES AND WAS FANTASTIC IN EVERY WAY MAKING MY ORDER STRESS FREE SHE ORGANISED ASSEMBLERS WHICH WERE VERY SKILLED IN THEIR ASSEMBLY OPERATION AND THE SHED LOOKED SO WELL AFTER THEIR ASSEMBLY I WOULD HIGHLY RECOMMEND THIS COMPANY THE QUALITY OF THEIR SHEDS THE EXCELLENCE OF CUSTOMER SERVICE THAT CHECKS IN AFTER ASSEMBLY TO SEE IF YOUR FULLY SATISFIED WHICH I THINK IS VERY IMPORTANT TO KEEP THE COMPANY UP TO DATE ON EVERYTHING AND FOR ANY IMPROVEMENT WHICH I THINK IS ALREADY 100%

Barry Meehan

Trustpilot

Fantastic service !

Fantastic service from everyone I dealt with, from sales team, to customer service and particularly the delivery driver.

alex strzop

Trustpilot

Worst Customer service

Worst Customer service. I happen to order online from their website for the oil and i have been told that order going to be deliver on Friday. I rang on Friday afternoon asking that when driver gonna be there at 1'o clock in afternoon. As soon as i ask the lady about this she start freaking out and start shouting at me. I ask if she call to the driver and can ask when he is going to be here as i have to go work by 2 o clock . I work in hotel in kitchen and i am not allowed to use phone in there and there is no body going to be at home as well. But she shouted and refused to help me regarding my problem. She was the face of company and how company let her behave like this. it happened to me twice on my both orders. Will be looking for alternatives options/ companies

Mr Jason Rooney

Trustpilot

Very helpful

11/10/2023- just a follow up on my previous review. Shed Directs have been very responsive/helpful in txting back on whatsapp. They have sent me photos on where my construction of the shed is incorrect and have been very helpful in communicating answers to any questions I have. 5 stars for this. Thanks Shed direct👍. Advise -if u need help reach out on whatsapp.

Marion Guilfoyle

Trustpilot

We visited the showrooms this morning…

We visited the showrooms this morning and we want to compliment the people we dealt with. Firstly, Orla in the shop was knowledgeable and very friendly and Alan in the warehouse was very professional.

David O'Neill Fisscher

Trustpilot

Garden awning - great service

I ordered a 4m garden awning in their sale. The delivery was fast, and as promised. Installation by their crew, as organised by Gerry, was done as agreed, despite them being busy before their holiday. My neighbour had the same awning fitted a few months ago, and recommended Sheds Direct to me - I’ll happily do the same to anyone looking for an awning.

Declan Taaffe

Trustpilot

Premium pitched shed

Bought a premium pitched shed and am delighted with it the quality of materials is very good and would recommend to anyone the only thing was the screws were too small and I purchased self tapping screws with washers in screwfix so it would be more sturdy and doubled amount of screws used but I definitely would buy another one or recommend to a friend 👍

Laura Ruddy

Trustpilot

Second shed

I just ordered and received my second shed for sheds direct Ireland, we got the heavy duty shed, we need more storage space, Very happy with the shed and installation, Would definitely recommend sheds direct,

James Durkan

Trustpilot

Great value

Just want to say very happy with my shed good service and bang on time

redmond brian

Trustpilot

Absolutely fantastic people to deal…

Absolutely fantastic people to deal with went to the finglas showroom I delt with Alan chose the shed the shed was delivered at 7 30am and erected at 8 30am the shed was perfect for my needs the crew were very polite and left the site spotless

John McNamara

Trustpilot

Delighted with my purchase from Sheds

Delighted with my purchase from Sheds Direct, exactly what I needed around the garden. Great communication, delivery right on time, item just as described and at a reasonable price.

Clare Rooney

Trustpilot

Above & beyond aftercare sales care

We purchased the Big Blue Shed in February which we were very happy with. We found the service in store on the day excellent. The shed itself is great quality and we were very happy with our purchase. Unfortunately a courier reversed his van into our new shed doing quiet significant damage to the back panels. I called the store where I spoke to Orla and explained the situation and asked if she could quote me for new panels so we could repair the shed. Orla said to email her in pictures of the damage and she would see what she could do. Given that they're flat packed kits I wasn't too optimistic on being able to get replacements. Orla got back in touch to say she spoke to the manager and he was was going to replace the panels free of charge, we just needed to pay €15.00 to have them delivered. I told Orla this was above and beyond, that we were happy to pay but she said not to worry about it, we had been honest about what happened and they always kept spares just in case. The new panels arrived within 2 days. I can't recommend this company enough, they didn't have to help us out but they did and it was very much appreciated. We had intended on purchasing a second Big Blue as we were so happy with the first one but we will make a point of buying it as soon as we can because we want to support this excellent Irish business.