I’ve purchased the plant sterols for a long time and even though tablets were quite big I managed ok with them and hopefully they keep cholesterol lowered. However I’ve just purchased them again and unfortunately the tablets have increased in size making them very difficult to swallow. It’s a shame they’ve been altered as I feel unsure about using them again.
I ordered supplements Start of Feb, had not received them by Feb 15th, contacted company, they blamed the courier. Apologised for inconvenience asked if I still wanted products, which I found to be a very bizzare question. Asked for my Address and postcode again, which I gave and got no message of affirmation. By 18 of March still no supplements received, got back on to company, said they had not received my address details, which is totally untrue. I opted for payment return, which I received immediately. Also a trite message of "looking into the matter" I order online all of the time I have never come across such terrible customer service.
delivery time was 2-3 working days,now 10 days is gone and not got my parcel
El producto ha llegado con tremendo olor y sabor a rancio
I ordered your 800mg Plant Sterols but find the tablets enormous. I have never seen such big tablets. At my first attempt of swallowing one It got stuck in the back of my throat. A most unpleasant experience not to be repeated. The only way I can take these tablets is to crush them in a pestle and mortar. They don’t mix with water so I have to mix them into food. Even cutting them in half they are still too big!
Quick delivery and reasonable price
J'ai acheté pour ma chienne bien handicapée des pattes à cause de l'arthrose des gélules condrotoine et glucosamine sa fait 10jojrs quelle en prend 4 par jour j'avais jamais vu un résultat pareil sa lui fait énormément de bien elle remarche mieux merci simply suppléments.
We have used this company for many years, always a quick, reliable & efficient service with good products. I recently order a large order by mistake ( I ticked the "repeat" box on an earlier order) & contacted the company. No quibble about returning the order and they even provided a Free Post address and refunded the money. An excellent company & great customer care.
The last bottle of Saw Palmetto tablets had a disgusting smell and made me feel nausious. I emailed a complaint and requested to send them back but was told "it was a shame I had a smelly bottle" and there was nothing I could do about it. Cost me over £19 and £4.69 to return the tablets which have been refused by the address to which they were sent. Will never deal with this company again.
Ordered I item in error. Returns free post label made available with no quibble and a refund offered although I chose to not to take it but to remain in credit for future purchases.
cholesterol kit a waste of money
I have bought this product for many years without any issues. This latest batch is uncoated and as such is virtually impossible to swallow despite breaking them in half. They also cause terrible indigestion. I have persevered for as long as I can. I will not be continuing to try and use these or risk re-ordering.
I ordered two tubs a years supply glucosamine 1500mg with vitamin c when they came I found I could not swallow them as they were much to big and with no coating but powerie so when asked for a review I gave them 1 star and explained why they got in touch and said they would send me a mailing bag to return the unopened tub and they would be getting in touch and would offer two tubs of another product of my choice they said the mailing bag would come in 3 days haha I bought a tablet crusher which cost me £9 but the tablets were too big and the crusher could not crush them even when I cut them in half I was so pleased that they intended to replace the tablets what a mistake still no mailing bag and I don't have much hope that it will ever come
I will not be ordering the glucosamine for dogs in the smaller capsules where I now have to use two instead of one and find them very difficult to empty as the powder seems to have been too tightly packed into the capsule. They also come in a much bigger container which is too much plastic.
I think these multivitamins have the most complete formula I've ever seen. Well, the taste is not fantastic, but that's not an issue. I recommend them to anybody.
AWFUL SERVICE. This company used to be excellent but not now! After 4 weeks, my order still hasn´t arrived. The customer services agent has never apologised, he just told me that there have been issues with their transport company, that the courier couldn´t find my address (I live on one of the biggest roads in Barcelona), they´re moving warehouses, etc etc. I requested that they send a replacement which they apparently did a week ago but it´s not even been given to the courier according to the tracking. Disgusting service - I have today had to request a refund (which was not offered to me proactively as it should have been) but doubt I´ll get it. Incompetent management too as the below response from them is an absolute LIE! As this is the case, the advisor that you spoke with didn't want you to have to wait any longer and he has already instructed the Accounts Department to issue you a refund
This is a reply to the answer that you gave Dougy a few days ago regarding Blood Pressure Formula and more specifically Fruitflow. Re: "Unfortunately, the company which supplies this, no longer supplies it as a single ingredient, but only as a combination with others". This is not exactly true and Fruitflow is readily available as a single ingredient from the company who invented it, Provexis, and I can only assume that the distributor, DSM nutritional products, has given you some misinformation.
I've been using this for years for clear skin, fantastic product.
Used to be good, but then they took Fruitflow out of it, without informing customers, Fruitflow is proven to work
Although I updated my address online (and my account page shows the correct address), the order was sent to an old address, causing considerable inconvenience.