Mrs Jones
Extremely happy with the sofa
Extremely happy with the sofa . It is perfect for afternoon naps and when there are extra people in the house. Impressed with the delivery service and the time between ordering and delivery excellent.
Extremely happy with the sofa . It is perfect for afternoon naps and when there are extra people in the house. Impressed with the delivery service and the time between ordering and delivery excellent.
It was a great experience from ordering my recliner to delivery. Followed up straight away with a telephone call and email telling me when my delivery would arrive. Excellent reclining chair, just perfect for what we need. I opted for the next day delivery, which arrived straight to my door. Can highly recommend 😁 Thank you.
Amazing sofa!
Acabo de recibir mi sofá. Solo puedo dar las gracias a Beatriz, de la tienda de Las Rozas de Madrid por su profesionalidad y por saberme guiar perfectamente hacía lo que necesitaba. Sin duda, se queda como mi tienda y profesional de referencia
The website is easy to navigate. We placed an order to a corner sofa, been called straight afterwards, hopefully everything will be smooth. I will update this after sofa arrives.
Easy to use website, good information Once decided easy to complete order Thank you
This review is just about the ordering process. I will leave another when my item arrives. I emailed the company with a query. An answer came in just a few minutes. I then received a a phone call from the company. This felt like a genuine customer welfare call and I didn't feel pressurised. Everything was very clear in the ordering process and I'm excited to receive the sofa.
I had a problem ordering online so I emailed the company. I received a phonecall within minutes where a very pleasant girl went out of her way to solve the problem. After I had successfully completed my order I received another phonecall from an equally pleasant young man who advised me about delivery and other details about the assembly of the product. I was very impressed with the customer service and so the next time I am buying furniture I will not hesitate to go to their website first.
DFS delivery on 28th March. I have to give a shout out to the brilliant delivery crew Florin and Gaby. Our 2 sofas are large and heavy, to get them into our second floor living room was really difficult and hard going but they just carried on without any fuss. Both were great to deal with and truly an asset to their company. Thank you so much
Website etc very easy to use even for seniors. Choice of chairs and colours made my life easier to visit one site. Many thanks.
ease of ordering. good telephone follow up.
A repeat custermer. Last time everything went as planned. Expecting the same this time with fringe benefits
Excellent. I'm very pleased with my purchase. The sofas are well built and look great. They were very reasonably priced, and delivered for free. Delivery company placed in my livingroom - perfect. This was my first time using The Sofa Company, but I would highly recommend.
Delivery of my furniture expected today. Received a phone call to say that the delivery truck had broken down. Was kept updated all the time until they arrived at my front door. Super speedy drop-off and fitting of furniture by Steve & Lewis. Would have no hesitation in recommending and using them gain. Great guys 🙂
Very helpful salesperson, many thanks
Very satisfied with my new chair
Great service. Requested sample and it arrived next day. Ordering my chair was very easy.
Excellent website easy to use. Products look amazing and fabulous prices.
The guy on the phone was excellent and I will let you know what the sofa is like when It appears
A further order from the Sofa Company - this time an ottoman and I am very happy. Order process was super easy, staff helpful, and item arrived quickly. The delivery driver was helpful and polite, and item is great!! Will definitely use again in the future.