Julian Martin
My husbsnd buy shoes for birthday I…
My husbsnd buy shoes for birthday I open box and wow wow so beautiful was over moon
My husbsnd buy shoes for birthday I open box and wow wow so beautiful was over moon
the butterfly-design is the best idea ever for the definition of elegant shoes.......
I bought three paires of shoes and they magically appeared on my door step in Brisbane, Australia, 5 days later!!!! I am very happy with the fast delivery with DHL, the packing was perfect and OMG, the shoes are simply gorgeous 💕!!! I will buy again 💕
Absolutely love my new Sophie Webster addition. The mid heels are like I magined them. The whole process of purchase and delivery was seamless. A definite 5 start and I would be back again
I love the shoe selection, though I tend to go with the slightly more sedate styles. They are well made with beautiful details. Shipping is fast and the shoes are well packaged. I've reached out to customer service in the past and they are very friendly and responsive. Lovely company.
I purchased the Vanessa wedge in midnight. Beautifully made and crafted. This is my third pair of shoes and so far I have not been disappointed. Sophia’s style keeps me coming back.
Worst company. Taylor wrote me their return policy is scam. If you return unworn shoe, brand new, they won't refund and they will keep the shoe! I have their email saying that. What a shame. This is not a luxury brand. They are anywhere near that name or level. I just regret I spent a lot of money on this brand. No more! Not me, not anyone I know. No more.
Omg the shoes from Sophia Webster brand are so gorgeous ! I was dreaming to have a pair of those for a very long time, and finally I was able to afford them. Such a nice and feminine design style, great quality, fancy colors, they seem to be very comfortable and soft (haven't tried them outside yet as they are waiting for summer). I recommend to purchase one size above your normal size as they run small. They are quite expensive in my opinion but for such a beauty it's worth it. Fast shipping, had no problem with a delivery (Chronopost to France).
I am usually happy with my purchase, however this time I never received my delivery. My order was left in an open room main lobby that clearly states with several posted signs that All packages are to be delivered to the Luxer room on the 1st floor but the FedEx driver did not do that, therefore I never received the Christmas present I order for my granddaughter. I file a complaint with FedEx I was told Sophia Webster has to file a complaint. I know this is no fault to your company but I’m out of a lot of money with no answer. # 24393857
I love Sophia Webster shoes for a while but I qas never sure of my size when buying online as I never had one yet before. I have eyes on so many butterflies but never took the bullet until seeing the black shoes with the rose gold wings. So, I took the chance and hope that it the same size of all my usual shoe sizing. I was never disappointed. I know I will add more colour in the future. Thank you Sophia for making the most dreamy and enchanting shoes. I love butterflies and you just hit my spot. Cheers! Mitch xo
After three unsuccessful attempts to order through the website, thanks to customer service representative Kajal, I received my favorite shoes at the highest discount I had previously ordered at.
Great product, let down by delivery experience - on time (scheduled for the usual massive time window…), but the box simply tossed behind the gate….in the rain while I was out. Delivery note said left in a safe place/shed, but the attached image said it all! Luckily the shoes were still there and seem fine, and I’m sure my wife will love them. In fairness this poor level of delivery service is not confined to you, but it is nonetheless disappointing for a high end product.
Love love 💕 love 💕 love 💕 I’m simply in love with Sophie Webster sandals! The best of the best sandal designer! 3 years ago I bought my first Sophia sandal, I was so excited, the rose box, and the jewelry inside. I remember I was younger and and was always wandering if I can find a pair of special sandals. 3 years ago I bought my first special sandals, and since then I can’t stop buying them. I think I have an addiction. I bought my latiest sandals couple of days ago. I fell in love again and I fall in love every time I buy a pair of Sophia sandals. This is my 7th pair.🥰 I also have a Mariposa mini bag. And recently I also got the book “Oh my Gosh, I love your shoes!👠” I really dooo! The package is great, the delivery is fast. I’m definitely not stopping on these sandals! Thank you so much Sophia!
Great experience, fastest shipment, awesome quality item, perfect fit and excellent seller.
I just received my Pixie Pearl Mid Sandal.....I am in love!!!! This is my 4th purchase and I love each unique pair. Delivery is fast. Thank you, Sophia Webster.
I love Sophia Webster they are very special to me as a girl mom shoes are amazing for all ages 🥰 and the staff is super sweet and kind what not to love about them
Kaj was an absolute star and went above and beyond….resolved our problem efficiently, professionally and was extremely understanding and polite. A credit to Sophia Webster and a pleasure to deal with ⭐️⭐️⭐️🌟🌟
I contacted SW regarding shoes I had seen at an online retailer but were not my size to see if they might have my size. It was not a current model and they did have any in stock. The CS associate who I worked with was articulate, knowledgeable and professional and our interactions were a pleasure (which is not the norm these days). She was extremely helpful and did all she could to help me find some alternative shoes. I have one pair of SW platform sandals and plan to buy another today! That is how a CS associate should be - made me feel like a very important customer and provided excellent service. Thank you
The shoes arrived within one week of purchase. They are extremely comfortable and look even more beautiful in person. As an entomologist, these are the perfect addition to my outfits for special occasions.
I received damaged shoes and when I contacted them they had terrible customer service. When you spent that much on a product you expect a little bit more of a response. Definitely won’t be getting anything else from them.