ken hall
Excellent product and service
Excellent product and service
Excellent product and service
Wont use this company again. Reasonably quick in delivery but Very poor customer services if you need to return anything.
AWFUL Just plain awful Ordered a pond fountain which worked for one day Tried to return it - they don’t answer their phones and don’t answer their emails Disreputable Stay clear
I purchased a pump with the help of one of there staff and I gave them sizes etc The pump is no good I have tried everything it works BUT not fit for my job They were quick to sell BUT I have emailed them over 10 times and up comes we will get back to you within 3 days even one said this afternoon Still not got What do I do next ?
Dope bottles. Over priced. Tyler.
I will never buy again here I am really disappointed with my purchase. I bought two pullovers swell size M and they look like a XXL. Besides as I am from Spain I have to pay around 12 € to return them, Surfdome or Swell should be responsible for transport cost since they didn't give me an accurate information about the size.
I placed an order for a pair of shorts and a hoody. I got a shipping notification on the hoody, nothing about the shorts. I was hoping to get both items before a vacation so I wrote them an email asking about the status of the shorts. Never got a response, received the hoody and never heard anything else about the shorts! What company does that? Will never order from again.
great clothes, good specials if you type 'swell discounts' in google too.
I recently (May 2015) placed an order with Swell.com and found them to be very efficient. My order (several tshirts, board shorts, sandals) we're dispatched within 36 hours and sent via DHL. All products were as described and the correct size. Just got to pay attention to differences in US vs UK sidings. I had no need to return any items, so I can't vouch for the returns process or customer support. Still, I wouldn't hesitate in ordering from them again.
I did one order with them and although most of the products were okay, one T-shirt which was advertised on their page as being a regular fit looked like XXXXL when delivered. Communicating with Customer Service was okay, although not lightning fast, but Swell would not pay for the return shipping fee, and I would have had to pay for the delivery of the exchange product too! Even when this was clearly the company's fault not to check if their product description was correct. Too bad, as they otherwise have a very wide range of cool products.