I should know better than to buy shoes from a Facebook ad. Oh well. I did. And these shoes, from tallmenshoes.com aren't what I expected. One, the insert that makes you taller is at the back of the shoe only, ie, the heel. There is no similar heightening at the front, and so it's like you're walking on high heels, I'd think. Two, I wrote their Customer Support. Didn't answer the question. Wrote again. They answered. Said it was like wearing high heels until you get used to it, recommended starting with 1" then working my way up. (No thanks.) Three, their messaging on the website is VERY aggressive. I get that they want to be sure that the customer understands the process. But what I got from this is that they've had problems before and thus the almost confrontational tone of their returns page. Four, you will also learn that not only must you pay to ship the shoes back but that you have to pay now for their original shipment to you. In other words, they've installed a clear disincentive to return shoes, one that the fine print doesn't really state outright. And of course they wouldn't. They don't want these back. Learned my lesson. Hope you'll think twice before buying shoes on line from this site (or any site). Just go to the mall.
Delivery was prompt, the fit and quality of leather inside and out is exceptional.
The delivery was timely. The package was well-placed. I am satisfied with my shoes!
fast shipping, great styles!!
I don't attend a lot of events that would require me to wear nice shoes. After choosing a pair of very nice shoes I decided to pay the two day shipping option so I would receive them early enough to wear them to an event on the 20th of January. I didn't receive them until the 22nd. I do not foresee any future events to attend so before I wear these shoes I decided to return them. After beginning the process of the return I noticed that I'm not going to be refunded the shipping charge even though the two day shipping turned into a week. Also I'm being charged $10 for a return shipping label to be processed. A company that will not fully refund a customer is a company that doesn't know how to take care of their customers.
Just ordered the extreme height boots. I was totally surprised that my original pair of 3in total height boots lasted 3 years of daily use. Thanks so much for going from 5'9" to six foot.
Snel reactie, aflevering
Great selection of shoes. I have been a customer for 10 plus years. I have a difficult time finding comfortable shoes.
High quality and very comfortable.
I was sent the wrong colour pair of boots. I reached out to the support team, and they made all efforts to address the matter. Many thanks for your swift action in addressing the matter. Please keep up the excellent customer service as it helps with Customer retention. I will definitely be a returning customer. In addition, this is my first time ordering foot wear online, and i must say, i am very impressed with your products. Thank you again for looking after me.
Always get good service whenever I make an order
Great products as well as the customer service. The exchange process is super easy. I would definitely buy some shoes from them again
Very good quality and fast shipping
It arrived in time but most important they fit great .The materials used are very good.
Shoes arrived quickly and are very nice.
Perfect fit, light weight and comfortable and quick delivery . Many thanks
Poor Customer Service. Very little customer rep can do for you. Long story short bought $212 worth of shoes returned them only to pay additional $62 worth of shipping cost since they do not provide free returns outside US and for them to refund me only $178.90 saying I quote "If a free shipping promotion was applied to the order then actual shipping charges will be deducted from the total refund amount. since the free shipping promotion was used on this order then the actual shipping costs were also deducted. The shipping cost we paid for you to keep the order was $23.33 Sorry for any confusion this may have caused." When clearly you can see the products account for $212 and no shipping fee of "$23.33" to be seen. I have bought a couple shoes and have been a supporter of the brand but this experience was a let down and I will not be recommending tallmenshoes to anyone anymore.
Shoes have not arrived yet.
Love the look and feel of the boots.
Received the 3 pair is shoes I order for K-mass. Prompt service and good looking shoes (for men😝). Will be great K-mass gift!! TY!!