Customer

Trustpilot

Only ordered due to alleged Sunday delivery

Ordered eFlorist flowers as they had Sunday availability to click on their website. Every Sunday on their calendar is available to book and the email confirmation confirmed Sunday date too. Transpires in the small print they only deliver on Sundays on Mother's Day, and so my delivery on what would have been a sad occasion was late and this is unacceptable to me. It is not difficult to edit an availability calendar to remove all other Sundays if the company cannot deliver on those dates, and I would have booked another florist had I known.

Darren “Daznch” Plunkett

Trustpilot

Terrible service

Terrible service, I paid for next day delivery and made sure they would arrive next day for my mums birthday, but arrived a day late. Had to go to a local florist which is what I wished I had done to start with. Will not use again.

CATHERINE STROUD

Trustpilot

Such a small bunch of flowers for the…

Such a small bunch of flowers for the price. The flowers arrived and despite the reference of waiting 48 hours for them to flower, the bunch is so small. I paid £24m for a very small bunch of flowers which would cost around £5 in a supermarket. I wont be using again.

Sorin Radu

Trustpilot

Flowers arrived kn time coz i payed £8…

Flowers arrived kn time coz i payed £8 for next day delivery .. What a waste of money .. Flowers aren’t same like in website pics . And arrived very dry .. Thank you Teleflorist for ruining my wife Day 🤮🤮🤮. If they can’t provide same flowers like in pictures look like a Scamming method .. They send my a £5 bouquet from tesco ..

Shopper, Carlisle

Trustpilot

Shocking waste of money

I ordered bouquets for three family members xmas weekend. One sent a pic. I was shocked and embarrassed! A poor looking small amount of flowers which would cost around £4 in supermarkets!

M.E Tog

Trustpilot

Disgraceful

Received flowers in the hospital from my father in law, from Belfast to Galway what appauling flowers, 8 sprigs all dying looks like they ran out of flowers and took these out of the bin absolute disgrace what's more annoying is I have used this company for several years through the business, to think that I sent flowers that look like this to customers doesn't bear thinking about.

Dorinda

Trustpilot

Flowers arrived on time and through…

Flowers arrived on time and through the letterbox. However the blooms were very dehydrated and floppy and they took some reviving. So the initial impression wasn't quiet the wow factor I was hoping for. But overall good value the flowers that were requested were the same as photo and message and everything else was perfect.

Michael Dearden

Trustpilot

Lovely flowers delivered on time

Lovely flowers delivered on time. Thank you.

R Ferguson

Trustpilot

Disappointment

I ordered flowers as a surprise for my partner's birthday, they arrived on time as promised. When my partner opened them she was really disappointed, the heads on some stems were missing and had been put in the box that way. The order was for a large bouquet as per their advert but what arrived was a small bunch that certainly wasn't worth the money. I accept that they have delivery costs but allowing for that I could have bought a similar bouquet from the local supermarket for 10% of the cost of these. Their customer service team responded to my complaint promptly and sent a replacement bouquet which arrived intact and in full bloom but still nothing like the advert. I have used Teleflorist in the past and always had great feedback for flowers sent but it looks like they have changed the way they do business and now provide an inferior product that does not bear any resemblance to their advertised flowers.

Sister Gabriel

Trustpilot

Flowers delivered on time and in good…

Flowers delivered on time and in good condition.

Mrs Viv Robertson

Trustpilot

My friend was delighted with flowers

My friend was delighted with flowers

Maureen

Trustpilot

Anniversary flowers

I ordered some flowers to be delivered to my Sister for her Diamond Wedding Anniversary. I was very pleased with the ease of ordering and the delivery. Everything went very smoothly

Alan Jacobs

Trustpilot

Online Flower Order

Mediocre quality flowers and not particularly good value. Ordered Thursday for delivery on Saturday. Arrived that evening in a cardboard box, dry and shrivelled and left on the doorstep. Found by chance as the courier had not rung the doorbell.

Carol Whiting

Trustpilot

Non delivery.

Non delivery. Flowers ordered on 4th September and were supposed to be delivered the same day. I was in Florida USA when I made the order, so I expected the flowers would arrive 5th September, but they did not. Now it is the 9th and my Sister's milestone birthday was on the 5th. I look like a heel missing her birthday, so I have now canceled the order. They wanted to send a replacement, but what are they replacing - they have never sent anything! If it had not been for their deceptive advertising, I would have ordered with my regular florist (eflorist.)

Roger Green

Trustpilot

Poor communication

Poor communication

Faith Shepherd

Trustpilot

Excellent service

All was as promised. Flowers very fresh on arrival. Delighted with excellent service Thank you

Paula Smith

Trustpilot

My sister thought the flowers were…

My sister thought the flowers were wonderful, there were 2 vase loads. They were delivered right on time. Well done, will use you again.

Stella Denny

Trustpilot

The flowers were not delivered to the…

The flowers were not delivered to the right address. Nothing arrived for the recipient.

VJH Customer

Trustpilot

Web site very easy to use

Web site very easy to use, ordering, entering delivery address and paying was straight forward.

Judy Baldwin

Trustpilot

This is the first time I’ve placed an…

This is the first time I’ve placed an order. The flowers were a very special thank you. The order was very easy to place. I live in Australia my recipient in the UK. All was well until I read may not leave if nobody home. I wanted to leave in safe place however that option was not available On line help was pretty much no can do end of. Thankfully the driver did leave. I think authority to leave should be highlighted The flowers did look lovely though and the recipient bery pleased and happy