I am surprised by all the positive comments. We ordered a throw at the beginning of March ‘24. It has still not arrived. My wife has emailed and the communication is limited saying “its still not in stock”. The last email my wife wrote expressed we want a refund and the reply ignored that and stated “it’s still not in stock again”. This feels almost like a scam company. We read such positive reviews before buying this item. In fact, we were awaiting delivery on this to then potentially get more, but there is no chance of that now.
Buying and receiving were efficient and quick but the pillow was not useful for side sleeping in recovery from my broken shoulder. Cannot use. Cannot send back.
I appreciated the details about which comforter would be right for me. Based on all the info from The Woolroom and reviews on products I was able to choose comforters that were right for us and we love them so far!!
Neck pain vanished overnight.
I bought a wool mattress protector & some wool pillows. My order was dispatched quickly & received next day. Really pleased with the quality so I bought another mattress protector for another other bed. Again swift dispatch & received next day. Will use this company again.
Thank you the Woolroom, the throws were of excellent quality, unfortunately for me the colour didn’t quite match what I wanted, the return was simple and the refund quick. Thank you.
Fulfillment was speedy! Product was as advertised. Enjoying the firmness in combination with the breathability. Feathers/down are too flimsy and synthetic foams are too hot. Good product!
Mattress cover is great! Fits well and much cooler/warmer than the cover sold with our new mattress. We purchased a mattress with natural components only to find polyurethane in the mattress cover (which felt awful). Glad i found the woolroom!
Very pleased with my purchase
We purchased the deluxe mattress topper. It arrived within 2 days of being ordered and we are very pleased with it. It is of high quality and extremely comfortable.
Very easy to order, information about product was easy to find. I love that the topper was made in the UK and all naturally sourced. It’s so soft and keeps you cosy without making you sweaty. I suffer with night sweats and since using this topper, I hardly get any at all. It is so comfortable and is helping me get a good nights sleep. I highly recommend.. Packaging was all cardboard.
Excellent quality & craftsmanship! From my very 1st night, laying my head on this pillow has already made a difference in my sleep. I was not expecting to have such fast results. What a difference this has made! It holds shape beautifully, and is like a perfect cloud of wooly heaven. I just can not say enough good things about this pillow. I will definitely be ordering another for the hubby.❤️🐑
Excellent duvet. Exactly as described. Swift delivery. So cozy
Temperature control is brilliant, we previously had a cheap duvet that was always making us overheat. This has helped us sleep better. Nice quality duvet, nice weight to it , not too heavy or too light either.
Good quality item, delivered in good time.
I love the products, service and delivery is second to none
We were looking for a range of throws to complement some new furniture. Having toured most leading retailers to find the right matches, we were disappointed until we visited the Woolroom premises in Oakham. Spoilt for choice was our first thought. Very helpful staff. We purchased 5 throws at very reasonable prices. Wouldn't hesitate to visit again. Good job guys.
Fabulous quilt. I bought a light quilt because I’ve been troubled with night sweats. Because it’s turned cold I worried I’d made a mistake but it’s absolute bliss! Perfectly cosy but I’ve not woken up “hot” anymore. I’m completely converted to wool quilts!
I absolutely love my pillow! I have been searching for something that fits my odd sleeping habits so I don't wake up with a sore back and a stiff neck and this one is working great! I like the option to purchase extra filling as well to customize the shape and density to what I need. Also love the natural materials used!
Very pleased with my pillows