Phillip Robbins
Great value money …
Great value money plants notifications of dispatching meant I was able to prepare with compost and pots at the ready.
Great value money plants notifications of dispatching meant I was able to prepare with compost and pots at the ready.
Again first class after sales support Your customer service team go that extra mile to ensure the customer is happy with resolution of issue
Lovely seeds
Prompt reply and refund
I bought some bare root strawberry plants and a plant bundle ( bat roots and seeds). I am so disappointed that fewer than half of the bare root plants actually grew. What a waste of money - I won't be buying from you again.
I was amazed with the service I got from Thompson & Morgan. I had a free set of three plants to replace one that had died.That is the sign of a very caring company. I wouldn’t hesitate to use them in the future.
Good value on all plants
Can’t give a review as my order has not arrived . No communication as to when or if it will arrive !
The plant was in Excellent. Condition. Delivered on time
As always first class service and excellent products many thanks
Great service as allways very supportive in there help and kindness I would not use anybody else I love there customer service team and if you get the chance thank them for me and the nhs staff where I work thank them the plugs are great quality as usual from these guys
Ordered plug plants they were very small and not in very good condition my husband also ordered some plants and they were in the same condition would not recommend and wouldn't buy from them again.
All ways very good plants and price
Good healthy plants delivered when specified
I cant say as yet we haven't received my order
some of the plants were dead on arrival
Really strong young plants, they arrived qyickly and in good condition.
Fab, choice from flowering seeds/ plants, to vegetable seeds/plants and necessary gardening tools to wheelbarrows it just doesn't stop, proud to be a member of Thomson and Morgan.
I ordered several packs of bulbs of different plants and different varieties, over 500 bulbs in total over multiple orders. The majority of the bulbs didn't come up, and those that did were not what was supposed to be in the bag - completely different varieties and colours to those ordered. T&M response was that the squirrels had probably had the bulbs that didn't come up, and that my feedback was helpful to them regarding the bulbs that were incorrectly packaged. I pointed out that while it was great that my feedback is helpful, that doesn't help me as I'd spent a lot of money and I'd like a refund. I was then asked to provide photos to prove that the bulbs had flowered incorrectly. Eventually they agreed to refund, but the amount refunded (by cheque, for extra inconvenience) did not cover all of the bulbs that were incorrect. When I messaged again to point this out, they have ignored me. I also had disappointing results with a lot of the seeds I purchased from them, many of them not germinating or with a very low germination rate. Very poor service and sub-standard products. Needless to say, I won't be ordering anything from them again.
Fabulous little plants in great condition. All potted on and doing very well.