Mr. David Cuschieri

Trustpilot

Outstanding Service

The service VALLON provided to me was outstanding. I had ordered a pair of sunglasses that had said were delivered however they had not. VALLON investigated and although through no fault of their own for the lack of sunglasses offered me a goodwill gesture to send me another pair. Throughout the process Lucia in Customer Care kept me updated and was very professional. The matter was resolved very quickly and efficiently. Their service is a credit and only wish other companies were the same.

Mark Bouch

Trustpilot

Excellent Customer Service!

I recently ordered two pairs of Ski Aviator sunglasses for delivery to UK. I wasn’t aware they were to be shipped from abroad, although I now know that Vallon mention this on their website. HMRC charge import duty, VAT and a Royal Mail Handling charge because of new Brexit regulations on all packages coming from outside of the UK with a value above £135. We would have avoided the charge if we’d ordered the two pairs separately! Another Brexshit nonsense. We paid an additional £46 on the advertised price, but brilliant Vallon immediately agreed to refund all but the £8 Royal Mail Handling charge. The transfer was made in the same day I provided the receipt. Outstanding! Vallon’s quick response was exemplary and we are grateful for their excellent customer service. We are very happy with the outcome.

Borut Pirc

Trustpilot

After purchase support

It’s been a long time since I’ve been so nicely supported after purchasing on-line. The support team, especially Mrs. Lucia from Team VALLON is most kind and supportive

Roeland Van de Scheur

Trustpilot

Great after sales!

Great after sales!! Example for many!!!

John

Trustpilot

Vallon has amazing products and backs…

Vallon has amazing products and backs them up with top notch customer service. I'll be a customer for life!!!!

BRIAN FEELY

Trustpilot

Quality

Product arrived on time. The glasses themselves are of excellent quality and I love the styling. Happy customer, I actually bought a second pair in a different colour.

Wakaboy Ster

Trustpilot

Afordable great quality and good…

Afordable great quality and good looking. Have two m9del and offered one as present. Good quality frames with the right design. Great customer support as well. ( had a ' not nice' color choice for the frame and get a no brainer exchange). Can only hope that they will explore some variant in their lense, as I am looking for blue-ish but this is a personal twost, without going wild to anything and focus on top forgotten design only.

Mila

Trustpilot

Nothing but the best for Kurt Russell

Amazing sunglasses! I've been searching for so long for a pair like the Heron, I think we've all secretly wanted the Kurt Russell sunglasses he wears in Stargate. These sunglasses help protect the eyes like crazy, the lens are crystal clear, they're light weight and are a real show stopper! I work a lot in doors designing and wanted something to protect my eyes from damaging outside and these are nothing but the best I've had in my life. Go buy a pair!

MR PAUL SINCLAIR

Trustpilot

The real thing!

The real thing! Lots of ‘gimmick’ producers of glacier category 4 sunglasses out there. Bought these and used them for a month in the Himalayas. Worked great - no rubbing or discomfort around the ears. Competitively priced and shielded very well.

Malcolm Robbins

Trustpilot

Great service delivered on time and…

Great service delivered on time and good product as advertised. Leather nose cover comes undone very easy could be stronger fixing button in my opinion

Stef

Trustpilot

Great products - great costumer support

Let me point it out - at first, they have a really great and outstanding product range at Vallon with their high fashioned Sunglasses and skigoogles. But second - and I think that is as important - they have a great and very emphatic costumer service with friendly and engaged people giving their best to help you. So at least I just can recommend Vallon and their glasses.

Esper Linask

Trustpilot

A happy owner of ski and surf aviators

Bought two pairs of glasses last year and both are functional, pretty and comfortable. Both orders arrived quickly and the packaging etc. was top notch. Looking forward to the next Spring and Summer, and who knows, I just might add something to my collection. PS Also, the people who rate the experience lower because the shades didn't fit them, should maybe look into the mirror and understand there is nothing wrong with the shades, but rather with the face.

Steve Ransom

Trustpilot

Satisfied customer

I've ordered two pairs of glasses in the past year. There were shipped very quickly and communicated throughout the delivery process. Product was beautifully pact with a fantastic case to keep them safe. Love the products, great quality, stylish, I could not be happier. Not to mention so reasonably priced for such quality. Appreciate VALLON. Long time customer

Consumer

Trustpilot

Absolutely love my white Wayne Wong Ski…

Absolutely love my white Wayne Wong Ski Aviators.

Ricky

Trustpilot

Great Company, Great Service

Great glasses! When I had issues with the fit of the glasses, I was sent a brand new pair after confirming it couldn't be fixed with an adjustment. Great glasses and great service.

Clara Saban

Trustpilot

Excellent service and glasses

Excellent customer service and after sales service, the product arrived in the estimated time and the quality is very good!

NICOLAS PRELOT

Trustpilot

I have a lot of Vallon but the lady one…

I have a lot of Vallon but the lady one aviator’with miror glasses are largest than the previous ones.

Bradley Thompson

Trustpilot

Love my Malizias!

When I saw the Malizia sunglasses from Vallon, I knew I had to have them. Not only are they stylish, but I love the clarity of the lenses and how well they fit. I appreciated the updates along the way regarding shipping and when I was to expect them, as I live the USA and delivery took a couple of weeks. No big deal there. - Happy Customer...Brad

OGE

Trustpilot

vallon excellence

great service. great quality of products. excellent customer service.

Larry Pinkett

Trustpilot

Perfectly matched to my style

Perfectly matched to my style, affordable, comfortable and highly functional.