steven h

Trustpilot

Sub par quality

I received the items, 2 necklaces, as ordered. Upon examination both were of poor quality made of cheap materials. Not only was I dissatisfied with the quality of the materials but the workmanship on the locket was poor. The 2 halves of the locket didn't align and the "engraving" was only laser printing. Upon requesting a return for refund I was told the poor quality of the locket was not a reason for it's return and no refund would be issued despite their 30 day refund policy.

Mandy Thompson

Trustpilot

EXPENSIVE COSTUME JEWELRY!

EXPENSIVE COSTUME JEWELRY! The expensive rose gold wore off after a few months. I am now left with an ugly dull ring I paid way too much for. I am still wearing the ugly thing can't afford to replace it. It was so pretty at first. It would be better if there was no rose gold to begin with. Now it is a very dull color. Not worth it. The calender won't go back far enough. I got it as a gift on February 14 2019. Not even a year later it was dull. I have pics as proof but there is no where to post them. Don't waste money here.

Bruno

Trustpilot

J’ai commander une trop petite

J’ai commander une trop petite Donc échanger après beaucoup de temps et d’énergie dépend Retour à les frais bien sûr Facture de réexpédition et frais de douane que j’avais déjà payé sur l’objet que j’avais retourné bien sûr Franchement plus jamais Et la qualité médiocre bien sûr Donc une commande a plus de 100€ se termine à plus de 170€

DA ROCHA

Trustpilot

Méfiez-vous de ce site

J’ai commandé une paire de boucles d’oreilles sur ce site. Lorsqu’elles sont arrivées, l’une d’elle était abîmée et il manquait des brillants dessus. Le service client est difficile à contacter et j’en ai eu pour plus cher de « frais annexes » (taxes douanières, Frais de port,…) que de bijoux. Aujourd’hui, ils me proposent le renvoi de la paire mais je doit RE payer les taxes douanières qui sont assez élevées. Résultat : une paire de boucles d’oreilles à 60€ et des frais à plus de 75€. Ne commandez pas sur ce site, le service client est difficile à joindre, la qualité des bijoux n’est pas terrible et le coût final est beaucoup trop élevé !

Angy Lefebvre

Trustpilot

J'ai passer commande hier vers les 22h…

J'ai passer commande hier vers les 22h ma conjointe n'aime pas du tous la bague comme inscrit dans leurs annulation de commande nous avons un délai de 24h hors aujourd'hui a 17h j'ai envoyer des mails pour annuler la commande et la on me sort que non ce n'est pas possible elle est déjà parti et pour couronner le tout on m'appelle pour me dire qu'elle est bloqué au douanes donc je dois payer c'est quoi cette arnaque !!!! Je demande un remboursement et on ne veut pas je ne conseil a personne ce site une pure arnaque

Matt Ouz

Trustpilot

Fuyez ce site! rapport qualité prix nul

Si j'avais pris le temps de lire ces commentaires avant de commander...Je ne peux que confirmer la piètre qualité de leur produits...de plus les photos sont trompeuses elles ne reflètent pas le produit fini.Bref entre les frais d'envoi,de gestion,de renvoi, moitié des frais de douane (tout ce qu'ils ne remboursent pas) j'ai un reste à charge de pratiquement 50€...De l'argent perdu,une surprise gâchée,une femme déçu...Ce site est une honte !

casillas hazard

Trustpilot

I have ordered from this company…

I have ordered from this company several times now. Small batch orders. They have delivered on time or early every time. The quality has been excellent and I have been satisfied with every order.

Maura

Trustpilot

N'achetez pas les bijoux Vancaro.

N'achetez pas les bijoux Vancaro. Chers trop chers pour peu de qualités. Le métal noir au bout de quelques semaines la couleur disparaît, pourtant je l'enlève pour dormir, faire du sport et me doucher. Mon compagnon a fait un mauvais choix. Il le regrette.

Fallaix

Trustpilot

Franchement je suis très déçu

Franchement je suis très déçu. Reçu deux bagues en 55 mais l une plus petite que l autre et pour le renvoie j ai perdu 50 euros entre le frais et les douanes non remboursable... Lamentable

Isobel

Trustpilot

Dear Vancaro

To whom it may concern, I love my ring 💍 … it fits perfectly. I’m very impressed with packaging of it also. It is quite amazing the delivery only took 5 days to arrive. It went from Beijing, China to Rio Rico, AZ in 7 days from order online to front door delivery … in addition DHL is a great delivery company! I will certainly be using Vancaro for my jewelry online shopping! Thank you! I’m a fully satisfied customer!

Ryan Sykes

Trustpilot

Awesome company a and the costumer…

Awesome company a and the costumer service is amazing. Fast communication!

Cassie Doll

Trustpilot

I ordered a beautiful ring from Vancaro…

I ordered a beautiful ring from Vancaro and I am thrilled with how it looks. The quality is amazing, it fit sperfectly, and it is gorgeous!

customer

Trustpilot

Very happy with my purchase who would…

Very happy with my purchase who would do business with him again tracking was awesome very good company to buy from can't wait to order from them again

Erica Matthew

Trustpilot

Great quality

Great quality! The tracking and constant communication from packaging and shipping is fantastic! The packaging is fantastic from the box your ring comes in; to the instructions on how to clean your jewelry properly! They even supply a safe cloth to use! Well worth every penny to last a lifetime!

Nick Sawyer

Trustpilot

Very good affordable products

Very good affordable products. They are in constant contact with you during the shipping process with updates....

Dunn D

Trustpilot

Great purchasing experience

Great purchasing experience, from the product itself to the customer service. I received emails to update me as to when to expect my products throughout the process.

joseph dyal

Trustpilot

Great shop

Didn't realize this product ship straight from China. My order moved quickly and received in a timely manner. The product I ordered looks as lovely as advertised. Thank you.

Natasha Watkins

Trustpilot

Beautiful product

The site is easy to maneuver & use, different varieties to choose from I absolutely Love my necklace I’ll have this memory forever & the shipping is very up to date with the tracking

customer

Trustpilot

Love the necklace and rimg

Love the necklace and rimg. The ordering was easy, delivery was on time. Very happy and satisfied.

Jesse

Trustpilot

Very happy with the items I purchased

Very happy with the items I purchased. I know my lady will absolutely love them! Thank you for everything and constantly checking in with me to confirm delivery and satisfaction. Awesome customer service team! Thank you again!