Heather Boughton

Trustpilot

Very disappointed

I would love to like this product but my hair is so dull and fluffy and dry. I bought the Native Essence shampoo bar, conditioner bar and also the little bamboo basket. £40 in all! It's a lot but I had read so many positive reviews even though I'm mature enough to know that a lot of reviewers are given free products. Anyway, I've only used the product twice but my coloured hair just does not like it at all. So disappointed and it's a lot of money to waste.

Allison Betty

Trustpilot

Great product, outstanding customer service

I was gifted a bar of shampoo and conditioner and haven't looked back at a bottled product since. Even my daughter whose hair type is very different than mine love this product. It's easier to travel with than bottled product and less messy (no exploding caps!). I emailed the Viori support team with a question and they answered the same day! AMAZING responsiveness and care by Shelby. I recommend everyone stop using plastic bottled products and fall in love with Viori. The brand is high quality! My hair is shiny and no fly aways, all without the use of other product to enhance my hair. Don't quit upon first use. The bars become more "sudsy" after first use. You'll discover your hair might have a build up of residue from your current product which will wash out after 2 uses. Can't say enough great things about the product for your hair and our environment!

Mia Gart

Trustpilot

Initially I was a little skeptical, BUT…

Initially I was a little skeptical, but soon after using my Viori shampoo and conditioner bars I’ve found my hair feeling softer, healthier, and even experiencing new growth. Their exceptional customer service adds another layer of satisfaction to the experience. It's great to see natural products delivering such fantastic results and backed by excellent customer care. I am also happy to support Viori knowing that part of their proceeds go back to the Red Yao community.

Jen

Trustpilot

A Little Surprised!

Was gifted this from a friend and had the lowest of expectations! Then I tried it and immediately noticed a difference when I started to dry my hair! It felt cleaner, softer and had more shine to it! (I have people make comments about the shine!) It took maybe 2-3 uses to get used to using the bar, but the lather is so good! It lasts a long time too. I have hair to the middle of my back and I shower twice a week and one shampoo bar lasted me almost 4 months and the conditioner bar lasted longer. Did not expect that! They have different bars depending on if your hair is oily, dry, etc., so that's something to remember when you first try it. I've emailed their customer support team about a few things and they've been great to work with. Very pleased with the products and just the company in general.

Kolby

Trustpilot

An Incredible Product

The products that Viori makes are game changers. My wife is a snob when it comes to hair care products, so she was skeptical at first about trying a bar version of shampoo and conditioner. But when she did, she loved what it did to her hair. It is shinier, fuller, and just looks healthier. She still try’s other types of shampoo and conditioners every so often, but always goes back to Viori. We are life long customers now!

Gerri Lynn

Trustpilot

Will never order from this company ever again …

I enjoyed the shampoo and conditioning bar and really like the way it worked on my dog ( pet shampoo bar) I won’t order their products again because of the fact they sent a subscription and actually sent it out before they sent me an email. I actually have moved and they wouldn’t stop the order and charged me $42 for 2 bars of pet soap and wouldn’t refund me and send it to my new address. On top of ripping me off for the cost they wanted to give me a 15% discount to order more from them. Be careful they are crooks and there are other brands out there . Their customer service turned me completely off from giving them for taking advantage of me . I’m insulted that they offered me a discount and I tried to stop the delivery within minutes of the email they sent and was told it was too late even though the email said it was NOT shipped just preparing to ship. I don’t mind paying for things I buy but they were disrespectful and completely wrong for scamming me and lying in the email . I was robbed since they took the money from me before sending the email. It was a setup scam for real . Not sure exact dates but it happened in October or November. I been too ill to make this review until now BTW I could not find a way to review it on their website . Kinda why I waited so long

Catherine Shimko

Trustpilot

Just wonderful!

I wish everyone knew how lovely these shampoo bars are. I love how they make my 65 year old hair feel. I've been using them for a few years now and I'll continue to use them. I even love the way my hair feels while I'm washing it. They last such a long time so don't think just because they are bars you'll go through them quickly. They also have sales off and on and limited edition scents. They had an amazing holiday sale. Truly give yourself somme pampering with these scrumptious bars!

Christine Rodgers-Cantrell

Trustpilot

A bit disappointed

I have been a Viori customer for a few years now. When I first starting usingthe product, my hair felt more shiny and healthy. I received my order today. The pretty packaging is gone. The shampoo and conditioner bars are smaller (which means they won't last as long). I washed my hair this morning and I would swear they've changed the ingredients. My hair isn't as shiny as it was when I first began using the products. It lathers a LOT more than it used to. I am so disappointed that as they've become more popular, they are starting to cut corners with the quality of the product.

Teresa

Trustpilot

I was having a hard time getting ahold…

I was having a hard time getting ahold of somebody at first. But then when jordan responded she was super helpful and Made the experience very enjoyable

Chavez Lillian

Trustpilot

I have been a clint of Viori for about…

I have been a clint of Viori for about nearly 3 year and my experience is mostly avergae-to-mediocre. It get's hard to find products that I really like sometimes and the quality isn't always as good as I would like. Some of the items fal short, it's quite middlle-of-the-road. Service is nothing special either, not rude but not realy friendly. Prices definitley vary but overall it's not too contained. I'm not overly impressed or dissapointed as I said before just avergae.

MariaPia

Trustpilot

Simply fabulous

Product itself is excellent, I gifted it (shampoo and conditioner) to all my aunts that used products from top brands such as Aveda and they all switched to Viori! It smells great and leaves your hair shiny and feeling full. I am not 100% sure about the hair growth but I've been using it for 2 years and I will keep using it for the forseable future. I have curly undied hair. Customer service is also very nice, prompt and helpful. Only problem is it comes from America and I must say shipping is not 100% reliable

Emily Austin

Trustpilot

Customer service A++ quick, painless, exceeds expectations

I placed an order and part of this was a gift I would be taking with me in a trip to visit my son. It was important to receive it before leaving, but somehow there was an issue and it was still waiting for pickup at Viori several days later. I clicked on their chat (which was quick, easy, and emailed me a chat log in case I needed to refer back to it. Many chat customer service is a mess or kicks you off repeatedly etc. Viori's was great) and explained my dilemma. Jordan understood exactly my issue, and went to review the account. They very quickly returned with apologies and explained they had reordered my items and sent priority for me. They also took care of things so I don't need to worry about the first package arriving later while I'm away, and needing to ship it back etc. If it somehow does ship to me they said to keep it gift the order as an apology for the late shipment. I don't expect to receive it, but thought it was a nice gesture to take the worry off me while I am away about needing to make sure no one stole it and that I could return it after I return home. All of my interactions with this company have been unbelievably seamless, easy, and wonderful. If their customer service is in any way a reflection of the product, I expect it will be fabulous!

Waiva Charlesworth

Trustpilot

My husband has never allowed me to use…

My husband has never allowed me to use anything other than Irish Spring for my body and hair wash needs. However, when I stumbled across Viori, I decided to buy it (using my pocket money) and so far it has been fabulous. Once I learnt that a more feminine bar was available, the feminine color and grip size (which was more suited to my delicate little hands) has enabled me to brush without tears. Wash with purpose. Smell with vigor. My husband is less pleased with this product as he believes it will lead to more independence and he hates the feminine tingling sensation (along with the visions of fairies and rainbows) he gets whenever he picks it up. P.S. Husband purchased the new men’s line. We love VIORI!!!! Thank you.

Alyssa McDougal

Trustpilot

Viori is so amazing

Viori is so amazing! I love every smell and my hair is so shiny and soft after I use it! I love that it is all natural too. I have thin postpartum hair and I feel like it is helping it grow and stay healthy while it’s growing back. And the bars last forever!

Erica Freeman

Trustpilot

This is the best shampoo and…

This is the best shampoo and conditioner I have ever used. My hair has never felt and looked healthier. Everyone needs to switch and start using this product.

Cindy

Trustpilot

BEWARE: HAIR LOSS AND BALDING

I wanted to love this. The first time I used it, my hair was very smooth. I noticed a significant amount of hair loss (which never happens to me), but thought it was “normal” and maybe this was hair I was supposed to be shedding (I have very thick hair). Boy was I WRONG. Two months into using this shampoo and conditioner and I have a HUGE BALD SPOT on my hair and now have to go to a dermatologist to help fix this damage. Please please please don’t fall for all the positive reviews and actually filter by the 1 star reviews to see all of the other people this is happening to!!!

Sharon Watkins

Trustpilot

Has the product changed?

I have been using Viori shampoo and conditioner bars exclusively for almost 2 years. What I am noticing lately is build up, no shine to my hair along with dryness the next day after using the bars. A strange thing is that when bars are about 1/2 used, that is when I start seeing a change. Twice now when I noticed a change in my hair I would start with a new bar and it’s better for awhile. Not feeling the love I once did. Wondering if they have changed something.

Dani F

Trustpilot

I tried this product a few years ago…

I tried this product a few years ago and it was great, not sure what made me swap to something else again, but I finally got back to it this year and not only does it last a lot longer than a bottle of shampoo but my hair feels more clean, the scent honestly isn't as strong as it normally is after using some liquid shampoos, and it is much softer and shinier as well. My ends tend to split quickly and this definitely helps it last a bit longer than I'm used to which is really nice as well. Definitely a worthwhile product.

Liberty Catt

Trustpilot

I was referred to this product by a friend.

I was referred to this product by a friend and am so glad I was. Their shampoo and conditioner bars are the best shampoo and conditioner I've ever used. I've tried many different brands and types over the years from Walmart to Salon and this is the only I've ever used that I can tell a noticeable difference in my hair. It keeps away static, smells good, and my hair feels the healthiest it ever has. You won't be sorry if you try it.

Jordyn

Trustpilot

I love my Viori shampoo and conditioner…

I love my Viori shampoo and conditioner bars. I am currently using the Hidden Waterfall scent. I love that I found a natural ingredient shampoo and conditioner that makes my hair feel and look great. It is hard to find a natural product that works, especially with curly hair. Viori did the trick for me. Love love love.