Santina Morello
Horrible!!!
Shipping 50 wrappers with 50 foils in a soft paper envelope cost 20 dollars..and that's not rush shipping..that was the cheapest shipping price you could choose. To boot, the foils were bent at the corners when they arrived! I took pictures as they requested when I asked if they would send me new foils. I was told by a customer service representative that they would not be sending foils because I can still use them! I paid over 80 dollars and my favors are going to look so cheap. I emailed them back and said that's unacceptable. They should stand by their product AND ship in a better box so the foils won't bend. I asked that a manager contact me. Guess what? Nobody contacted me. I was completely ignored. No answer, no help. Customer service is NOT good!!!! Don't deal with a company who won't help you when there is a problem. Also, they are stealing money with that shipping. Nobody charges that much for a light envelope. Crazy! And don't take the chance, because it's not like you can return them. And then if there is a problem they won't help you. Not worth the chance!
