Rhona
Great customer service
Sales assistants were so nice and friendly, it makes such a change to get good customer service. I will definitely be back.
Sales assistants were so nice and friendly, it makes such a change to get good customer service. I will definitely be back.
Everyone who works at the Brighton store makes each visit a delight & they couldn’t be more helpful.
Staff always pleasant & very helpful Particular thanks to Marie & Jan Laura
Good delivery service
Very friendly staff. Helpful and knowledge and not at all pushy. A good shopping experience.
Pleasant friendly staff and lovely bright shop. Well laid out and easy to see everything displayed by colour /category. Delighted with my purchases and a bonus as my top had 20% off.
In my experience today I have found out that Whistles have a good cutomer care and great support to their own cutomers. I am very happy with their help and support they have given me today.
The young lady helping me in the store in Leeds was wonderful. She was very pleasant, helpful and it was lovely to be in a store where you didn't feel out of place. Definitely a five star review.
We like the clothes. The staff are excellent and friendly at Amersham the y remembered us from our previous visit at Christmas . We are from the North East of England and always visit this Amersham store unlike our not so good experience at Harrogate. When we visited this store we were ignored,staff did not look up or acknowledge us so we walked out and bought clothes at your competitors.
Great service! Welcoming, friendly, helpful and efficient!
I've had the worst experience you could imagine with this brand. I've ordered quite a few items, and unfortunately had to return the majority because the prices are very high for the quality you get, and the items don't look as good as on the website. I've decided to keep a single item from the order. When printing a return label and entering the items to be returned I made a mistake and marked only that one item I kept for return. The label was ready, and when I tried to fix my mistake I found that I was not able issue another label for the same order. I've made a note on the return label about the mistake and wrote to the customer service immediately. Then I've payed ~15€ to the DHL to send the package back, because the returns are not covered by the Whistles. Today, almost 30 days after I sent it back, and about 10 emails of back and forth with their customer service later, I receive an email that I've been refunded and charged for the delivery (a hefty 25€ charge) on top of the return I've already paid for. Furthermore, I've been refunded for that single item that I've kept, but the hundreds of euros of items that I returned I was not refunded for. So, after all of this, I can only advise against ordering from Whistles. It's not worth the stress, and the clothes are nowhere as nice as on the images on the website.
I returned two denim skirts that I had bought on line, both of which were too big. Luckily they had a smaller size in the shop which was perfect. The assistants were very helpful and sorted out the return and purchase very efficiently. They also steamed the new skirt for me. This was the Muswell Hill store, not Bath.
The shop assistant offered good choices, remembered me from past visits, and was helpful and efficient.
Staff were exceedingly helpful in fetching different sizes in all the items I wished to try. There was a pleasant and welcoming atmosphere in the shop. I will return when next in the area.
Staff were really helpful & friendly. Nothing was to much trouble for them
Lovely staff and everything l wanted to try was in stock in my size.
Purchased pretty blouse from Amersham store and the assistant was very attentive, kind and helpful, and truthful Appreciated her help which made me feel comfortable and therefore encouraged to shop with Whistles again
Excellent customer care and support.
Excellent level of customer service
Very helpful assistant. Didn’t get exactly what I wanted but she suggested an alternative which was fine.